Frequently Asked Questions
How old do you have to be to jump on the trampolines?
We don’t have an age limit. We offer fun for all ages! For the protection of little ones, we have special small kids/parents area.
Is there a weight limit for the trampolines?
We have a weight limit of 300lbs
What should I wear?
Wear comfortable clothes such as shorts, sweats, and t-shirts. No sharp objects such as belt buckles or clothing studs. You may not wear shoes on the trampolines. Altitude safety socks only. No jewelry is permitted on the trampolines. Refer to our park rules for more details.
Is food available?
We offer a variety of drinks, chips, candies, hostess snacks and more! We provide pizza for birthday parties and groups as well upon request. Please no outside food or drinks.
Do I have to purchase tickets in advance?
No, you do not need to purchase in advance.
Do I have to sign a waiver?
Yes, everyone who jumps on our trampolines must first sign our waiver. Those under 18 must have the waiver signed by their parent or legal guardian.
If I have signed a waiver before, do I have to bring it again next time?
If you signed a paper waiver the first time, those only last for one day so you’ll have to sign an electronic waiver either online or at one of the waiver stations in the park. Our electronic waivers are valid for one year.
What can I do at Altitude Trampoline park?
Along with open jump, we have dodgeball, slam dunk basketball, a giant air bag, a dodgeball court, a battle beam, several performance trampolines, a rope swing, tumble tracks and a special area for small kids. We also offer multiple fitness classes throughout the week.
What are your prices?
Please check Pricing page. We also offer Special Weekday Deals.
How come the lines are so long?
We love Marysville and turns out Marysville loves us back! Sorry about the wait… we think you’ll find it’s worth it!
How many people can use the park at the same time?
Several hundred can enjoy the park at the same time.
Why do we have to buy socks? Can we re-use them?
Altitude safety socks have rubber grips on the bottom to prevent slipping. Absolutely! They are yours to keep! Wash them and bring them back!
Do you offer classes?
Yes! We offer multiple fitness classes at different times every week. Check out our schedule and info on the classes here.
I don’t want to bring my phone or my watch. How can I know how much time is left?
4. You’ll be given a wristband when you purchase and we’ll call out your color over the court speakers when your time is up. We actually suggest not bringing your cell phone or watch onto the court. We have lockers available for any valuables.
Do you accept birthday parties?
Absolutely! Please call or email us for questions or to book your spot at 360-454-0099 / firstname.lastname@example.org
Do you do group bookings or team buildings?
Yes! Please check out our pricing tab for more info!
For group bookings, can we have a separate area for jumping?
Not for all group bookings but contact us to find out how you can book the whole park for just your group.
Where can I store my personal belongings?
We have cubbies for shoes, etc. We also have lockers, where you can pay $5.00 for unlimited daily use.
Where are you located?
We’re located in 6610 64th Street NE. Marysville, WA.
Is there an age limit?
Nope! We have fun for all ages and a special area for small kids.
Do you sell gift cards?
Can kids jump with other adults?
Yes, but we also have a special area separated for your little ones
What are your weekday and weekend Prices?
Open jump prices are the same everyday. 90 Minutes: $22. 2 Hours: $26
Visit our pricing page here.
What is your refund policy
Birthday parties and events booked are %100 refundable up until 24 hours before your event. For
refunds on jump passes, food/beverage, and merchandise, please contact us at 360-454-0099.
All sales are final. No refunds can be granted for any tickets purchased. All purchases are non-refundable and non-transferable.
Do you have a safety guide online that we can read?
Yes. Click here for our park rules.
I can’t seem to reach you by phone. What’s the best way to contact you?
So sorry if we missed your call! Please send us an email at email@example.com or a Facebook message and we’ll be back to you in less than 24 hours!